Clinton
10 de enero de 2024
Nice property, still well under construction in many areas. Although this doesn’t much affect your actual stay it certainly alters the aesthetic of the property and the relaxation aspect when excavators are driving by at breakfast .
Lots of confusion with wait staff and room number allocation for billing’s. Asked multiple times everytime we ordered something what our room number was and no one seemed to think writing it down would be a good idea.
Nice property, nice idea, just missing the mark in the service department.
Also ensure you ask many questions about how to reserve a spot on the boat 24hrs BEFORE you want to go to the private beach as if you are not on the first or second boat you will not find chairs for the beach and have zero chance of securing a cabana for the day as those are first come first serve but there is VERY little explanation as to how to arrange all of that.
If you’re here for more than 3 days you absolutely need to rent a golf cart and the hotel can help arrange that and did a great job for us.
House keeping is by request so ensure you make that request as even when we did we had house keeping in our room at 5:30 pm while needing to get ready for dinner even though request was made at 8am , really nice place but the small things mentioned above are the things that make or break a 4 star hotel to a true true 4 star.
Good food in hotel restaurant, good cocktails. Not cheap to eat or drink on resort, lots of good options in Town close.
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