OMALCYS
4 de febrero de 2024
I booked on Travelocity. I selected and payed extra for an Executive Suite with a King bed with Harbor view. Upon check-in, I received an ADA room with a view of the parking lot. I complained and was downgraded further to a regular room - not executive suite. I did not to a different Hotel becuase it was late. However, as a customer i expect my reservation to be honored and receive the tupe of services i payed for. I will not be staying here again.
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