Usuario invitado
26 de abril de 2023
This hotel used to be the best in Palmas but has really gone downhill. When we arrived, we noticed immediately that the hotel is under construction even though there was no information at all about it when we made the reservation. The hotel was a horrible mess outside and the entrance was really bad and filthy, definitely not somewhere you take your 90 year old parents. When I told the guy at front desk, he didn’t even answer me. The rooms were very old, outdated and ugly. Breakfast was chaotic as there was a crowd and the food we ordered and reordered, never arrived but there was food other than that on the buffet including really good fresh bread, the only thing we enjoyed about the hotel. I canceled the rest of our stay and went to HPlus Premium hotel and was very happy as it was a 1000% better.
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