Usuario invitado
15 de diciembre de 2023
No, nope, nah, naw, DON’T BOOK Sandals Negril!!! We spent $1200 a night for an 7 night stay at this “five star luxury resort “. We stayed at a poolside butler unit at the edge of the resort. Wr have ZERO positive things to say about this resort. Kenrick, one of our “butlers” was clearly unbothered by us being there and provided minimal service, and once service was provided it was done in a bare minimum. The room smelled of mildew, the spring mattress was old and uncomfortable, the mattress didn’t fit the size of the box spring, there were ants everywhere in the room, the furniture was dated, torn and old, there was non-stop barking by dogs all night, the pool was dirty and had rust spots, the drinks were are all watered down, the liquor bottles in the room were not the actual brand (they were pre-opened prior to our arrival and it seems like they filled it with well brand drinks rather than the actual brand of liquor) and we got food poisoning on day two that stuck with us the whole stay. For the price point, we feel like we were duped and taken advantage of. The staff seemed like they really just don’t care for tourists or guests, and message is received. We NEVER plan to visit another sandals resort. Pictures are included. Please heed our warning that THIS is NOT the resort for you. Other reviews confirm everything that we are sharing here. Do NOT WASTE your money, time and effort in booking this resort. If you have ever been to a five star anything, you will quickly be disappointed in this “luxury” resort.