Hotel Vue, Ascend Hotel Collection

Just DON’T!! I have stayed in the Vue twice before a few years ago, so I frankly was amazed at how ratty the condition of the rooms and hallways. Stained, sticky surfaces, dirt in bathtub and sink, filthy microwave and food left in refrigerator. The only high spot beds were comfortable. The lobby was nice and the staff was pleasant and helpful. I frankly felt bad for them knowing that the complaints must be many. The hotel and the lounge were supposedly under remodeling. I never attempted to even look at the pool, but I felt that most likely this wasn’t true. It was just closed down. This was irritating but we chose this one so that we would not have to return back to our vehicle to go have dinner so instead we had to order in a pizza. Overall, don’t don’t stay.

Whole property was in a state of disrepair. One door was boarded up on side. Bathroom vent fan was falling off and not working. Fixtures were heavily rusted. Month-old roadkill was in the parking lot near front door. Property is unacceptably not taken care of.

There was mold in the bathroom. Upon check out I was told that that room should not have been rented out. We didn’t stay the second night because of the mold. I prepaid through ******* so the hotel wouldn’t return my second night stay that we didn’t use. Would like to be reimbursed for the second, unused night

It was ok price was good bed was decent. Its an older hotel and they don't provide hand soap just shower gel. There was a Half a roll of toilet paper in bathroom for a 3 night stay. We went and bought our own soap and toiletpaper. Housekeeping didnt knock till late morning so that was also a plus.

Ants all in the room. Fixtures were completely rusted out. Shades barely worked. Carpet was very old and smelly. Room smelled of mold and dampness. Will never stay again

This place is VERY run down. Rust on the towel holder, microwave filthy. I suggest waiting until they finish their renovations!

We were moved 4 times! No heat in any of the rooms, but apparently staff were unaware of this and kept moving us to another room that would have heat working. None did, until the last one, which was around midnight. Too late to go to another property, so we toughed it out. Staff tried to be accommodating, but the property is under renovation and should not be habitated at this time.

Very disappointed stay this go around. I have stayed at this hotel a few years ago and it was pretty descent then. I don’t know what has happened, but it is definitely not the same. When we arrived and got the first room, l was hit with a strong mildew moldy odor, the room was okay, however the bathroom had rusted fixtures and l was surprised to see no shower curtain for the shower. When l asked the young lady at the front desk about that, she did say that some of the bathrooms do not have shower curtains, so we didn’t make a big ta do about that. However when l went in to spray Lysol in the bathroom and started to spray the floor, l noticed these little dark spots covering the shower floor. I looked like dead ants or some kind of small insects. I had not noticed them upon my first inspection. I went to the front desk, the young lady was so kind. She gave us another room on the second floor. We were pleasantly surprised when we entered the second room, it was a suite. Very huge and the bathroom was very nice. This one had a tub and shower curtain. However there was still that very strong mildew moldy odor, the carpet had not been vacuumed, one of the tv’s did not work and there were spots on the furniture. Although a nice room, it just didn’t feel very clean. I will say that the bed was very comfortable though, and we had a wonderful view of the bridge and river. This will be our last time staying here. This hotel just doesn’t have the same appeal it had a few years ago.

This hotel was super dirty with bugs crawling on beds and also with stains on couches. This hotel needs a deep evaluation it is not safe for anyone.