Hilton Nanjing Riverside

意外發現户外的啊草坪 感謝前台一個經理帶我們去觀月的户外 晚風很舒服還有南京特色的小吃 這樣的活動可以天天有 婚宴的客人太多 拖家帶口的太吵素質太差 【江河景房】 🔔服務：

入住體驗非常滿意，在此 特別感謝賓客服務中心李蓓小姐，全程熱情周到，細緻入微。如家人一般的關懷，真的是個有温度的酒店人。

疫情下的南京晴空萬里，出來透透氣，心情舒爽，首選江邊的希爾頓，不愧大品牌，地段非常好，特別安靜，房間外可以看到大片綠地，還有自由飛翔的江鳥，自由自在。 房間打掃得乾淨，客房服務人員很有禮貌，及時給我們送了礦泉水和刮鬍刀。 早餐在疫情期也算豐盛，畢竟沒多少客人，適合放鬆。特別感謝禮賓部的Jimmy，幫忙處理外賣的事情，敬業的好員工，手動點贊👍🏻👍🏻👍🏻

We had a phenomenal stay at the Hilton riverside, great facilities, lovely staff and divine breakfast. Definitely recommend individuals and families stay here.

Too bad I have only a very short stay at this hotel. Everything is fabulous except probably it’s a little far from restaurants and not walking distance to any convenient stores. I would love to come back to run along the canal. Just managed a short walk as it was freezing in the “park” across the road frm the hotel. Impressive views from the room too! 😍😍😍

Pros : - The main advantage of this hotel is the location near the river. It is very peaceful and the view is great. - Bedroom is OK and well equiped - The balcony with a view on the river is perfect at night. It would have been good to have a chair or something on the balcony... - Breakfast is good but not as good as other Hilton hotels i stayed in China. Cons : - Furniture and equipment are dated. A refresh of the hotel is urgently needed. - Air condition was not working. We put air-con at 20 degrees and it was much more hot inside the room than outside, even if it was more than 25 outside ! - Check-in took half and hour ! Hotel did a mistake and prepared 2 rooms for us, while we only booked 1 room. We had to get help from a Chinese friend to do the check-in. This is not acceptable for an international hotel. I chose this hotel because it is close to my relatives house, but it is far from Hilton standards. I will not come to this hotel anymore until a refresh is done. I prefer to stay in a better hotel and take taxi everyday. The price is similar to others hotels in Nanjing (Shangri-La, Hilton Nanjing...) that are much better.

Pros: A wonderful river view A spacious room Cons: The hotel is very old and tired and in urgent need of renovation. The check-in took ages because the front desk lady apparently saw a foreign passport for the first time. I was given a room without a bathtub despite my booking, luckily the front desk agreed to change it. There was no bathrobe, toothbrush etc for the child. Doormen didn't help with the car door nor with the luggage, they just stood there and watched (whatever for? ). The only thing this hotel has in common with 5 stars is its name.

This hotel never stops surprising me! The rooms are beautifully decorated, the facilities are advanced and the service attitude is excellent. Ideal for business trips and sightseeing.