GSudhir
31 de enero de 2024
Stayed here first time. First impression was very satisfying. Grand & vast lobby, abundant parking, awesome interiors. Check in was slightly delayed due to rush. However duty supervisor Ms Shweta was kind enough to upgrade my room on 7 th floor. Check out was extremely fast. Room was good size, clean, well furnished, bathroom too clean, linen & towels clean, all toiletries provided. Only issue was of bed, which was sagging & uncomfortable. Had lunch at Moon Tree. Lovely decor. Awesome choice of beers & cocktails. Tasty continental & local food. Very courteous, polite & smiling staff. Excellent service. Staff refused to accept any tip. This is hotel policy. Had some issues at breakfast at Blue Lotus cafe. Quality was poor. Was brought to the notice of duty supervisor. Chef Gaurav personally came to meet me & apologised. Good gesture on his part. Am confident that the hotel will rectify the lacunas. Nearby mall is a good time pass. Also some reputed eateries are nearby. The hotel is highly recommended. I personally come to Kolhapur almost every month & will certainly stay here. This is value for money. Hotel deserves full rating. Have rated bit lower due to the issues pointed above.
Traducir