We stayed here for a hockey tournament. My card was charged for my in law’s room prior to me checking in because the front desk staff didn’t verify first names or card numbers. I was told their charges would be reversed, however they never were. Thankfully it was not just random people with the same last name & I was able to just collect from my in laws. Staff was not very friendly & made it seem like it was our fault. However, my in-laws checked into their room over an hour earlier than I did.
Traducir