Usuario invitado
31 de enero de 2023
Horrible, horrible, horrible!! Absolutely everything about this hotel was a disaster. We paid a blind fortune for what amounted to a dumpy side of the road Holiday Inn. We got suckered every step of the way. There was construction next door, literally arms length away. The "hotel" was empty minus my family and one other person but they put us in the two rooms closest to construction. They claimed to our travel agent that they offered to upgrade us, that meant they offered us another dumpy room on the opposite side of the peanut sized pool where the noise was just as loud but we just would not see it. The manager was Faulty Towers odd, telling my husband about his many yoga girlfriends while he hovered over his shoulder. We made the mistake of eating a meal there as we got back late and wanted to quickly feed our kids so they could go to sleep before 5am construction started again. It literally (no exaggeration whatsoever) took 1.5 hours and we were the only 4 people there with 4 people in theory working plus who ever was or was not in the kitchen. Despite waiting 1.5 hours they still got the order wrong! We abandoned our food and left hungry. We also abandoned the hotel and checked in to the most lovely hotel a few doors down (Pousada Morena) which somehow was less expensive. Note we did run into someone on the island who told us she used to work at the hotel and that it was once a beautiful place, but new ownership has not put any money into maintaining it..and it shows!!
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