Novotel Beijing Peace

設施：設施設備還很完善，但是有點陳舊了。 衞生：一般吧，有些地方還有灰塵。 環境：大堂挺乾淨的，入口處有點小。地理位置特別好，能看到中國樽。 服務：1分給都多了，從下車到上車沒有一個禮賓來幫拿行李，打車到大廳門口，服務人員還特意找了個位置躲起來。住過的雅高集團裏面服務最差的，沒有之一。

可以説是本次出行最不好的體驗 酒店太舊了，房間裏面的設備和衞生都堪憂，淋浴的軟管壞了，窗簾是隨便堆在窗台上，一拉就掉灰。因為浴室設備問題換了兩個房間，11點多折騰到12點。而且換房的時候正好前台交接班，也沒交代清楚，如果不是主動打電話詢問不知道要在房間裏面等多久…房間不太隔音，走廊有人經過的動靜聽得非常清楚。 唯一優勢就是位置好，在王府井大街上，離兩個地鐵站步行500米左右吧，估計也是這個酒店吸引國外友人的原因。但是北京位置好的酒店比比皆是，這家性價比不太可，不會再來了。

衞生間天花板漏水，房間熱水不熱且出水量小，房間有味道。

酒店很乾凈，而且員工非常友好，給我們的房間還能看到故宮，地理位置很方便，晚上也很安靜，自助早餐也還不錯

Decent price for the good location - relatively cheaper hotel in a good location, expect the building to be a little old.

Location of the hotel is excellent. Close to major tourist spots. Staffs are very friendly and helpful too. Breakfast spread is good.

The hotel's only good trait is that it's close to the forbidden city and Wangfuijing shopping district. We were checked into a totally different room than we booked. It was like getting cat fished by a hotel. The hotel is quite stingy with its amenities. Asked for bottled water at the reception, they said they're only selling. I asked them if I could get some free bottled water, but was told they'll send it to my room. I wasn't going back to my room for the bottled water to come as I was leaving. My friend asked for water from her room, they didn't agree to send some right away, but instead continued to ask if there wasn't any in her room. We were mostly unsatisfied with our stay as the room did not match at all with the pictures on the Trip app. The breakfast buffet wasn't that good, it didn't live up to its expensive cost. And the concierge basically scammed us of RMB 183 for a taxi ride to the airport from the hotel, we could see that it only amounted to RMB 65-70 to the airport from the cab's meter. It was also my friend's birthday, so I asked if the hotel offers any complimentary cakes and asked them to bring it at 6pm. They said okay, but nothing arrived at 6pm. So I called them again and they transferred me to 4 different people until someone finally understood basic English and told me that I should've asked for the cake earlier, which I did right after we checked in. The hotel's staff does not do well with communicating internally. Somehow I expected good service as it was a Novotel hotel, but was left highly disappointed.