Melissa
2 de noviembre de 2023
I booked this hotel to attend my sons baby shower. Only 1 night. The 1st issue was the toilet wouldn’t flush properly & had to get a plunger late at night to fix it. The next day upon getting ready to check out, I killed 2 spiders in the bathroom, then found ants all over the desk & our belongings. I notified & showed pictures upon check out & the lady was nice & apologetic. Upon arriving home I reached out & left a message for the manger to discuss the issues had. After several days, no return call, I called again & the person on the phone was relaying from the manager, who would not get on the phone, saying I was lying & just trying to get money. I explained this wasn’t the case, I had proof & had a discussion at check out. I was only requesting my pet deposit back as a fair compensation. I was told no. I called again the next day & spoke to the original lady I showed the pics to. She said she would talk to her and call back. Nope! I do not recommend. Room smelt like smoke too.
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