Usuario invitado
1 de enero de 2023
失望的。This could be a 5-star boutique hotel, but it isn’t yet. The host and staff are helpful and professional, the restaurant food is delicious - the best we ate in Zhang Jia Jie. The room is comfortable and the Instagrammable heated infinity pool is great. But:
1. No heating in the room, only AC.
2. About 10 local relatives were “invited”, much more than actual paying guests. They were loud and everywhere, spoiling the calm and charm of the place. We gave feedback on their behaviour (next point) but the hotel pretended they were paying guests, which was clearly not true and confirmed by the children’s own comments and swimsuits/mess in the restaurant bathroom.
3. Impolite and unhygienic behaviour from “other guests”. E.g. An auntie used her chopsticks to eat directly from the shared breakfast buffet including taking and putting back food(!); coughing on the breakfast buffet; shoes on the sofa and next to our dinner. Nut shells thrown on the floor, along with used tissues.
Overall a promising hotel but at RMB 2200 per night for the best room it felt like an extremely overpriced stay at a local community centre. We gave feedback to reception who clearly weren’t interested. Disappointing, not worth the price.
Traducir