Tessa
18 de septiembre de 2023
Pros: staff is amazing and the manager is accommodating. Eric and Hannah helped anytime I needed anything. Eric also gave me some numbers for take away (dont use grub hub, they left my food on the floor outside and it was stolen). The front desk guys came up to investigate the booming and door slamming when I complained (it was the maid in the next room). The drive to St Vincent hospital is less than 15 min. UMass is closer. The washer and dryer was nice (there are 3 washers and 6 dryers). The front desk can sell you quarters to do your laundry, but i would bring my own just in case, nothing is really close by.
Cons: constant door slamming, when it's next door, it shakes the walls. Kids running like heathens in the halls. One kid was coughing and snotting and touching everything at the breakfast counter. The beds are extremely uncomfortable and so are the flat pillows. The cleaners are terrible at their jobs. Both rooms i stayed in had hair in the tub. The bedding was stained and the tubmat had mold under it that floated into my bath water. Many of the other guests were low income looking. If you are in Worcester for business go somewhere else. This hotel caters to families and many will rent the room for the weekend for the express purpose of using the pool. It is EXTREMELY easy to end up in the ghetto from here. Ask the front desk where to go for food and such. Do not just Google a place. I ended up in the hood 4 times. This part of Worcester is nasty.
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