Reservation Cancelled -- 1/11/24 - I spoke to Emily as I couldn't find any parking near the hotel and when i called last week to make a reservation with another agent she said I would be able to park in front on the street curbside with no problem but when i arrived today at 3:30pm there was no parking on the street, all taken and I was advised that i could park on the other side of the bldg across the street in a lot, but I refused to park my car with a trailer so far away from the bldg as anyone could detach it and take off with it.. there were no windows facing that way to even view the area to check on it and the winds were blowing at 30 to 40 MPH and I'd have to walk that block to carry in my belongings, I'm Partially handicap so Emily promised she could cancel my stay without a fee, I hope this happens, I found lodgings elsewhere where my car and trailer were welcomed, and I could park right outside my room. I was really looking forward to my stay as I travel back n forth quite a bit and this was going to be my new go-to place but not now.... so disappointed., mainly I wanted a convenient spot where I could stay and dine in without going out. Seemed so convenient especially in inclement weather such as today.... maybe on another trip where I'm not towing a trailer, I'll give it a try since Emily was so helpful... I can't really give it any stars since I didn't stay., so the stars are for Emily who heard the distress in my voice and quickly responded.
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