Columbia River Hotel, Ascend Hotel Collection

AC/Heater in room was very loud and old. The toilet ran on/off all night. The bathroom door wouldn’t open and shut due too the NEWLY installed tile floor. The window blind only covers 95% of window and lets a lot of light in from the parking lot.

Probably is at nice location on the river, not many river view rooms. Currently property is under renovation, so noise level is high, cleanliness & appearance is low.

We stay at your motel quite frequently for a get away. We like the new renovation but our favorite rooms are now too small! They crammed two queen beds in all the rooms facing the river! It is so cramped and just not comfortable at all. All the king beds are now facing the parking lot. Not so good. Why not take a few rooms with a view and put king beds in them? Just an idea. Either way thank you to the manager for trying to accommodate us during remodel. Doug did a wonderful job of moving us when some extremely noisey and angry people got a room next to ours. Hats off to all the staff great folks. We love this motel just not the rooms anymore. Hopefully you can remedy this? Thank you for your amazingly good service! Nick

Toilet didn’t work, lights flickered, my moms room heat didn’t work, lobby had no chairs to sit in for my disabled mother, hand rails were poor shape and hurt my mothers hands when using the

the property is under construction. the room, we expected didn't come with view, we had to change rooms. the second room had cobwebs around the ceiling and stains on the furniture. we got a flat tire from the construction and I got food poisoning from the on-site restaurant... not the best anniversary trip we've ever had.

I came for a girls' weekend and stayed in a room with a girlfriend. Our room was much nicer than our friends' room next to us. I am really glad to see that the hotel is being updated and I can't wait to see what the final result looks like.

TV Cable Channels were frozen Door Jam at bathroom was missing and a nail was exposed Food in dining area was poor at best for the price No soap, shampoo in holders The reservations said river view, but it was not! The lady at the front desk in the morning was “stand off ish” and acted like we were a pain! I’ve never complained about a place I’ve stayed before, but this was poor at it’s best!

The staff was friendly and the location was quiet and comfortable. Our room had a full trash can under the suite sink however and the local TV channels were frozen during our entire stay. Our overall stay however was pleasant and we will stay here as we have stayed here several times before.

No shampoo or body soap in dispensers Bag breakfast was a joke Could at least had a few tables and microwave in lobby Had to go back to room to heat up a package bfk sandwich