Usuario invitado
2 de marzo de 2024
Absolutely awful hotel/company. I unfortunately contracted malaria, and had a few nights booked at this hotel for my birthday which I had to cancel. As I was lying in hospital my girlfriend was calling up the hotel who stated that they could not delay our trip, and would not be giving us any of our money back. In fact they said that they were okay with the idea of us driving to the hotel and staying there whilst I had malaria, in effect putting all other guests at the hotel at risk. They are willing to put mine, and other guests safety at risk just so they can make a quick buck. If you're thinking of going I highly recommend you note the 30 day no refund policy, and that you are 100% certain that you will not have any serious matter come up around your dates as this hotel will not care and just take your money. The staff are rude and very unsympathetic.
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