Brittany
11 de diciembre de 2023
The first room we had had a flood. The new room was satisfactory although the bathroom did not appear clean. When we asked for extra pillows, we were asked to come get them at the front desk instead of them being brought to us. Normally would not be a big deal but there were multiple front desk staff available and they were all on their phones. We arrived at breakfast at 915-930 and there was barely any food left. When asked if it was going to be refilled, we were told she was closing up soon so not everything would be replenished. Saw that breakfast did not end until 10am. There were multiple families that came in after us also not able to get much variety of food. The coffee was run out and was not replaced for over 30 minutes. Multiple staff available and again many on their phones and not overly helpful. Very disappointed in this stay and will not be returning.
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