Sacramento Marriott Rancho Cordova

還是太吵，靠近高速這邊的房間，摩託車聲音吵死了

Appreciated the kindness when we checked in a 3. The hostess at 10 a.m was a bit curt when we asked if we could check-in early. Our room was wonderful and we sincerely enjoyed the dining options of the restaurant. Waitresses and Waiters were exceptionally kind and provided great service.

Heater did not work in two different rooms. We have to have an engineer come fix the AC while we were in the room.

I was actually shocked at the state of the property being a Marriott and all. We always book Marriott for consistency and this property is very outdated and not what we expected. The restaurant servers were awesome but we probably would not come back.

Stayed at this hotel for a work related trip. I have to start with my experience upon arrival I had booked a room with a king bed and they informed me that they had overbooked the rooms with a king bed and they only had rooms with two queens. Fine, I was understanding. Went to my room to unpack and settle for the night and to my surprise I found crawlers in my room on the wall and curtains. I took pictures went downstairs and the managers that day was nonchalant as if knowing that this was a issues and gave me another room with two queen bed. I have not experienced something like this with a Marriott before so I am disappointed and most importantly grossed out about the rooms. Will NOT be staying here again.

I have stayed at this particular property a few times now and love it. The property is absolutely beautiful and the staff is amazing. It is close to restaurants and shops.

The property can definitely use a design update. The furniture, carpet and other details in the room reminded me very much of Marriotts in the 80’s and Early 90’s. It was pretty clean overall, but just felt dingy. The shower was extremely powerful, which I tend to like, but the shower curtain was not able to contain the water spray and each time I got out there was a huge pool of water on the floor. You could see it seeped into the grout in between tiles as well, and my wife detected mold, as she is very allergic to it. The front desk check in was good, but when I came downstairs the next day to talk to someone because I couldn’t connect to the internet because it was saying my information (name and room number) was incorrect. Ever though there were 2 people at the counter, both were attending to a guest’s check in. Would have been ok if someone had just looked up and said they would be right with me, but it never happened and I waited 10 minutes just to ask that question about the wifi. Parking in an open lot is $10, which seemed a lot for a Gold Elite member in a not densely populated area in the suburbs of town. I will not be staying there again until the overhaul the property.

We're a couple who works late nights and sleep in during the day. We were placed next to a family who were entertaining in their room with their children during the day. We asked the front desk to ask them to respect their neighbors but nothing was done. We got very little sleep. At one point, while I was speaking, the woman I was speaking to at the front desk started talking over me and then hung up on me. Very, very rude. The housekeeping staff also tried to enter the room when the privacy sign was out.

Getting run down - bathroom smelled like sewer even though it was cleaned. Kept getting whiffs of sewer smell for two days. Panel above vanity was weirdly not fitted and had gaps all around it- dirty. TV choices limited.