Fairfield Inn Racine

The staff was friendly and nice. The room, however, was never cleaned; the pool never worked and the breakfast items were not promptly replenished. The front desk clerk seems to be the customer service rep as well as the maid, as she was welcoming guests one minue, then vacuuming the lobby then refilling breakfast items.

I had a very brief stay here but the room was nice and very clean. Front desk was very helpful and friendly.

Place was clean and the staff was great. Breakfast was ok. My only real issue (minor)was covers for the to go coffee cups did not fit. Would stay again.

the room wasn't clean when i arrived and i didn't throw a big fit about was willing to accept another room, front desk asked for me to leave a d get out

The Staff was friendly and helpful. Parking was good and the dining options were good.

Did not allow our client to check in. Then demanded extra cash. Then refused to refund the reservation. We are a nonprofit.

The front desk staff was amazing. Everything else about our stay was not amazing. The shower was dirty with black hair all over the tub and shower curtain. The shower faucet was dripping. There was black spots, I won't go so far as to say mold, in the grout on the tub. The sink was very slow to drain. And the outdoor key lock was very inconsistent in working. As was the lock to our room. Even though this is not the top of the line hotel for Marriott, it is still part of Marriott and I expected a better experience.

Pool wasn't open. Desk staff said it was down for the weekend, but cleaning staff didn't even know they had a pool. Nothing was noted on the website. We would've definitely stayed somewhere else had we known. There's also no fan in the bathroom, so there were mold spots on the ceiling. Half the TV channels didn't work. Would not recommend this hotel and I'll never stay again.