Usuario invitado
1 de marzo de 2024
When booking this hotel we were really keen to stay as the photos were lovely and we were excited to visit Paros. We had arranged transfers with the hotel from the port at a costly €40 each way for what is a 10 to 15-minute drive. As we were on the ferry pulling into the port I had a call from the hotel to ask where we were and when the ferry was arriving despite having already emailed them with the details. Five minutes later we arrive at the port with no one waiting for us, we waited for about 20 minutes and searched around the area for our driver. He was leaning against the vehicle about 100 m from the dock and only on asking we found out he was a driver after having arrived late. He then recklessly drove us to the hotel. On checking in we were pleased to find that our room was ready and we were able to access the room immediately. The room was spacious and comfortable. However during our stay we came to find that it was underneath the kitchen and we had lots of kitchen sounds throughout the stay which where noisy and disruptive. The room was cleaned every day however the towels were all taken and not replaced, which we then had to call about to remind them. We were also given welcome drinks on the first day we did not drink as they were not very nice, and the glasses were not cleared from the room during our entire stay. On arrival on our first day we were hungry as we have just reached the hotel so decided to go to the restaurant at around 2 pm, we were the only ones there. The menu is limited and not at all what you want to eat on holiday. We found items on the menu which we thought we could order. It took two hours for the food to come at 4pm despite us being the only guests in the restaurant. The chef is terrible, as is the waitress who is not able to provide any service at all. The food was poorly cooked bland and tasteles and the menu is not an accurate representation of the food that is served. I had ordered a vegetarian pizza, this came as a semi raw pizza base with a salad on top including wet courgette which soaked the entire pizza making it virtually inedible. I then asked for fries which took another 20 minutes to come and were overcooked. A manager discussed this with me and said that this was based on a healthy eating concept as a wellness hotel, if I had known this I wouldn't have booked the hotel, and it is not mentioned on their advertising. We then asked for the lunch and dinner menus to see what else they served, they too appeared unappealing and after our first experience we decided not to visit the restaurant again. We had our breakfast included within the cost so went there in the morning. The breakfast menu is very limited and several of the portions are very small. The food is not palatable and coffee is an extra charge. I ordered the omelette which is the only normal breakfast option on the menu. I also got the fruit platter which was a small side plate with half sliced plum and half sliced apple and a little
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