Usuario invitado
18 de noviembre de 2023
Stayed here 11/17/2023 due to our distance from home to the Surgery Center(2.5 hours)for my grandson's(8 Y.O.) oral surgery the following day. Great room, Alicia, the front desk clerk was very accommodating to my grandson's request to be (up high-3rd floor). Very clean room, well appointed and comfortable. Fast forward to surgery day---my grandson appt is at 2:30pm, he is not even taken back till 3:33pm!!! By the time the surgery and recovery was over we closed the place at 6pm!!! Needless to say we weren't going to drive home with him in the shape he was in for 2.5 more hours!! Went back to this hotel and fortunately Alicia was on duty again at the check-in desk. Frantic I had not had time to make a reservation, she assured me she would fix us up and did so at a great rate for a last minute arrival. We rested well in a 1st floor room easily accessible to our vehicle and the breakfast dining area which served a fantastic breakfast BOTH days. We will be returning to this hotel should we visit Panama City again. Bravo Alicia for your great customer service !!!
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