Evangeline Downs Hotel, Ascend Hotel Collection

The front desk clerk was very nice. I. Thought the pool was heated my mistake. Room was nice and comfortable

Room was clean, staff were also friendly but we tv did not work and no one came to fix it.

Overall it was a nice hotel. Our room was very nice and comfortable. The pillows were a bit small but comfy. I didn't to much like breakfast. French toast was hard and sausage was mushy. We managed to get satisfied with grid and coffee

Check-in was a horror story. I would fire Maryland if she work for me. My room was not ready and she came up with every excuse in the world and then told me I was rude. It’s not my problem she cannot do her job. I really do not wish to come back here. I hope I didn’t never have to deal with her again.

The front desk staff was very friendly and very informative. They staff in the dining area, for breakfast, was excellent too. They each made the stay very welcoming.

There was telephone or clock in the rooms. Main elevator had the tendency to shake going up and down. Let out couch was very uncomfortable, could feel the springs pressing through.

I stayed in room 219 and had to move to 215 because of infestation of roaches and when I moved to 215 there was a drawer that wouldn’t close and then the sofa bed was broken and I didn’t know until my mom fell in between the sofa bed, not very good

The stay was good the food in the horse raising area was not worth the money . It needs to be up graded.

This is my favorite hotel to stay at when visiting Opelousas. Always a friendly staff, a hot breakfast with great coffee that make for a great experience each time. Love the hotel decor!!