I liked that the staff was responsive to my issues in my first two rooms, but the third room had a broken shower curtain rod. I didn't complain because it was the third room and a broken shower curtain rod only affected my bathroom experience.
The first issue was with room A (even though non-smoking) a previous guest smoked in it. I have respiratory issues, so I couldn't stay there.
The second issue with room B, the representative moved me to room B and room B was not ready for the next occupant. I found hair on a towel and the bed had a red make-up stain. Also the remote could not be programmed for the Philips TV.
So when I got to room C, it was a relief that the broken shower curtain rod was the only issue.
The rooms didn't supply hangers to hang my clothes. There were these knobs near the TV for hanging a jacket or a sweatshirt by the hood. But I could hang my slacks up or multiple dress shirts.
Do not expect them to restock towels or make up the bed, even with a week's stay. I had to get my own replacement towels. Also, I was refused the service to make-up my bed.
There's a parking fee charge. Which I am lost on why, because there are no teams playing games at Oakland Coliseum. FYI, parking fee on website was $5/day and it's $6/day. Some readers might think that a dollar is not much of a difference, but for someone like me who stayed a week, I was charged $42 instead of $35 for parking a vehicle.
That was all the issues.
I was glad that the heating unit worked.
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