Hilton Oakland Airport

Bonito vestíbulo con un personal amable. El problema que encontramos es que tienes que tirar de la manija de la puerta hacia arriba para entrar a la habitación, lo cual no es un problema aparte de que deberían decírtelo cuando te registres para que no tengas que volver a la recepción para que te den esa instrucción. La habitación era grande y limpia. Una buena ducha que un buen cabezal de ducha. el sistema de aire acondicionado funcionaba bien y era silencioso.

Great hotel very happy with the stay.😃

The restroom wasn’t clean. We call the front desk at 1:30 am no answer for a load party. My wife and I have stayed here many times. You get a coffee maker but no water to make it.

There was trash left in the room. No cups, old carpeting, old paint, no face towels

The Hilton brand name and the photos included indicate that this should be a clean, maintained place to stay— it is not. Front desk staff was very kind and efficient but is the only single item I can say was good—or even acceptable—about this property. While surfaces of my room had been wiped down, nothing about my room felt clean: the carpet was stained in many spots, the window had handprints and drips all over it, there was no fitted sheet (just a flat sheet that did not cover the entirety of the mattress and had holes in it), one of two chairs had a large stain and hair in the bathtub. And then there was the smell: which was so overwhelmingly strong— a combination of old and new cigarettes and wet carpet. It was so strong, it was notable on my clothing and hair when I left the next morning. The elevator has a sign that is marked as out of order but a fellow traveler I was with was told it could be used: he did use it and said that the smell within was so unpleasant that he was gagging the entirety of his short ride. The halls were as unclean as the rooms, though some of the smell was masked by the signature Hilton scent. Finally, there was a very distinct feeling that it was unsafe. The gated entry, the notes on backs of room doors notifying that all cleaning staff had been equipped with panic buttons, and just general feeling all contributed to me feeling strongly compelled to leave. I honestly did not because I didnt want to go into common areas again.

My husband killed 2 small bugs. The carpet needs to be cleaned instead of just vacuum. The shuttle bus is supposed to be every 20 mins. We waited at the airport for 40. Called twice for them. Another individual had called also.

Receptionist we super friendly and nice. Got me check in and out quickly. Shuttle to airport made everything super smooth driver was nice as well and helped with bags.

Couldn’t find my booking then gave me an occupied room then told us breakfast ended at 10:30 when it was 10