Romeo Napoli

El personal era encantador y extremadamente servicial, y el desayuno buffet era uno de los mejores que hemos visto. Pero nos pusieron en una habitación en el segundo piso con una ventana con una grieta en todo su ancho, lo cual estaba bien porque de todos modos no queríamos ver la vista. Aunque el hotel está al otro lado de la calle del muelle, la vista desde nuestra habitación era un feo estacionamiento industrial. También se anunció que la habitación tenía aire acondicionado, pero aparentemente es un sistema centralizado que solo funciona cuando el hotel determina que hace suficiente calor afuera; usted no puede decidir. La solución de la recepción fue abrir la única ventana pequeña de la habitación, que dejaría entrar tanto el importante ruido del tráfico como las brillantes luces navideñas blancas esparcidas por toda la fachada (finalmente pedimos un ventilador a las 3 las horas de la mañana). Además, las paredes y la puerta del baño están hechas de vidrio y vienen con un sensor de movimiento para encender la luz; no es una buena idea cuando tu pareja se levanta en medio de la noche para ir al baño y se enciende una luz incontrolable. y despierta a todos. Lo peor de todo es que el hotel está en una zona terrible de la ciudad, con calles oscuras y sucias y restaurantes baratos cerca; Parecía que estábamos en un barrio pobre. Una experiencia desagradable en general.

Very nice hotel; quirky but all facilities provided were good. Room was very comfortable and clean. Location was excellent. Unfortunately Naples is somewhat dirty and that was true around the hotel. Overall rating was very good. We didn't like a) the bathroom lighting came on automatically in the night as it was disturbing our partner, the breakfast area is relatively small and staff seemed harassed (we had to wait to sit down on 3 out 4 occasions); and rap music in the cocktail bar seemed inappropriate.

The hotel is lovely - clean and modern. Reception staff were really attentive and made us feel really welcome. Our room (Junior Studio Suite) felt quite small. The shower was difficult to use and the toiletries provided weren't as described on the hotel website. We were given a complimentary bottle of wine, which was a great gesture; however, the wine was corked and undrinkable when opened. Breakfast was included and although the food was average, the service was extremely poor. We were ignored by most of the waiters and when we eventually flagged someone over, they were quite blunt and couldn't provide us with a menu of what hot food options were available. Hot food was slow to be received and hot drinks were even slower - when they arrived they were cold. The pool is small and gets very busy. Limited space to sit around the pool too. We were unable to use it during our stay as it was so busy. The hotel is overpriced and not what I would typically expect from 5 star accommodation. Although a pleasant stay, I wouldn't stay again.

Deceptive. We paid for a harbor view and we received a view of old building and city cars. There explanation is that hotel is around the harbor. No harbor view at all. Also cheapest thing on there me he is 38 euros.

Service was nice and the hotel is maintained well. They advertise harbour view in some rooms. It was more like glimpse of harbour as it’s heavily obscured by a derelict building in between the hotel and the harbour.

Excellent, hotel, great location, perfect and professional fitness center, great breakfast with excellent service!

and The rooms were modern and comfortable, l would book a suite next time for extra room