Martha
30 de octubre de 2023
We arrived on a Thursday evening for a 3 night stay and were originally assigned room 906. We discovered a water leak from under the bathroom sink area that had seeped across the foyer to the master bedroom door. Not a major leak, but one that had been active for quite some time. Upon reporting it, staff took almost an hour to decide to move us to another room. Room 1406 was better, but evident that upgrades are needed. The carpet is worn and frayed in somecareas. The leather chair and couch were "flaking" onto the floor. The TVs in the living room and master bedroom had blurry screens and the remotes missing their battery cover. One shower did not work properly and maintenance replaced the water spigot when the shower head is what really needs replaced. We had a 2 br condo that sleeps up to 8, but the kitchen that was supposed to be furnished only had 2 glasses, 4 dishes, 4 bowls and silverware for 4. The 2nd BR had mold in the HVAC vent and along the ceiling near the vent. Last but certainly not least was the "chewing" or "clawing" noise from the master bedroom wall that adjoins another room. It must be checked - if other guests then the walls are not thick enough. If animal or rodent, it needs to be gone.
We did enjoy the heated saltwater outdoor pool and the heated saltwater lazy river. Both were very nice.
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