Traneka
13 de noviembre de 2023
I’m giving a 5 because we were there only over night and the service we received when needed was wonderful. Our room was cute, small but big enough for what we needed, like a small 1bdrm apartment. We were on the fourth floor, for some reason our key card didn’t work for entry to the bldg so we pushed the call button and they were able to let us in as soon as my tired ears understood what they were telling me to do. We did hear some outside noise but not enough to disturb us, sounded like happy people full adult libations. The room was very warm, you definitely will not be cold. The only thing my husband didn’t like was that we were charged a resort fee, got in our room after 10p and checked out around 10A, almost $80. I get it I guess, resort fees are per person per day but it would be a little more customer friendly to not charge especially when it’s obvious a guest wasn’t there long enough to use those services… pool was closed when we got and probably just opening a we were leaving, besides definitely not going in a pool in 30 degree weather. Would stay again though.
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