Verified traveler
31 de mayo de 2023
We booked a room for Saturday and Sunday night and we were assigned to Room 201. Inside the room even with all doors closed we can hear the loud noise of the cars in the freeway. By the way, the hotel is right off the freeway.
Aside from the noise from the freeway, the room is next to the laundry room that is open 24 hours a day/night. On our first night the laundry room was used until 11:00 PM😨😰
We did not get to relax and get adequate sleep because of the noise.
We asked to change our room for the second night but we did not get it. The staffs at the check in counter did not give us the right information about their policy on changing room.
I will never stay in that hotel.
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