Carrie J.
19 de abril de 2022
I was surprised while checking in. When the female staff grabbed the male staff’s stomach who was progress my check in. When I entered the room, it was NOT so clean, especially the bathroom. Dust hung on the door and there were rusty residues in the shower.
I ordered a frozen margarita from the pool bar at the pool but no one served. About an hour later, the staff asked if I had already eaten the margarita, so I just canceled it. There weren't many customers, but the staff were chatting and laughing with each other, so I think I forgot my order.
Is this a 5 star hotel service? IDK.
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