Usuario invitado
31 de enero de 2023
I try not to judge a book by its cover, that being said; in this case it’s true. 👉First, location is great! It’s reasonably quiet considering your on Main St. However, outside signage needs to be updated or at least a little nicer. Parking is good, close to doors, they do have a garage if you prefer your vehicle in there. (Nice feature) 👉Secondly, entrance needs better/ more welcoming lighting. Lobby is beautiful with the interior log cabin effect. 👉Thirdly, front desk staff could have been a lot more welcoming and cheerful. She should have heard or seen us come in and be prepared to smile and provide customer service. ( I know some people hate their jobs, change your line of work or change your attitude.) 👉Fourth, check-in was very simple, (too simple) the clerk should have gone over “house rules” as well as any additional information i.e… when continental breakfast is, pool hours, etc… she did not, nor did she ask if this was our first time here and suggest shopping or sight seeing. The section where they have the breakfast at has tangerines and apples, (both were eatable but old and not very appealing to the eyes) 👉 Elevator is really small and very outdated. The halls and the rooms have a pungent “smoking” smell. Pets are allowed, for me that’s a good thing, as I travel with 2 service dogs. 👉We did use the pool, a little outdated but was ok, and had a nice layout to the pool area as well as a dry bar in the corner. No hot tub, however, the pool was sufficiently warm and pleasant. Pool area flooring definitely needs to be redone and could maybe have a stereo system built in for those who like to swim to music. We had a Single Queen room with a mini fridge, microwave and a very uncomfortable daybed type couch. Bed and room were presentable, but needed a little touch of class. My dad was a home inspector so I look for those tiny details… for example, the outlet that our so called “heater” was plugged into was missing the face plate and left the socket and box exposed to “tiny fingers” and its a straight up code violation. 👉Onto, the room itself, aside from being outdated, and that horrible stench I mentioned earlier, mirror on the bathroom door was dirty, the luggage rack/open closet area was not neat or orderly looking, I found a very flattened box elder bug up against the tub wall behind the door. The hygiene basket by the sink was not presentable or neat looking. We were provided coffee cups and coffee pouches but no coffee maker (LOL) The door to the room needs new gasket your room is lit up from the hall lights coming in on all sides of the door. At this current time, the hotel did not have any working TV’s, as the new owners are trying to switch everything over. I didn’t mind not having a TV but some people would I guess. The bed itself was HORRIBLE! I hardly slept all night and when I did it was on the floor. The bed sags and it’s not level so your upper body feels like it’s in a pit and you need a tow rope off t
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