Red Roof Inn Lansing West - MSU

The shower had really good water pressure. Receptionist came up to show us proper way to get lights above sink to come on (yes, it shouldn't be that difficult but I had problem :() and also delivered a hair dryer to us. Lobby was very inviting and cozy. The facility could use some updating (chips in tub, few holes in bedspread, side chair has (2) huge areas in arms that are torn away). Dirt seems to have accumulated in corner behind the bathroom door. Nice flooring. For the price; not bad. Location very good. Shopping, restaurants nearby including sit down and fast food.

There was feces stuck to the toilet bowl. Not cleaned with a brush apparently. Water drains slow in the tub, Tv Cable system is outdated, would not work with the guide feature on the remote. Had to go channel to channel. Remote missing back battery cover. Bed was old and springy, one side of the bed caved in . Lights wouldn't come on for a few minutes to get going in bathroom area. Desk chair stuck in the very lowest position. One pillow felt like plastic. You could crumple it and hear it crackle. The front desk lady was very polite and helpful. I did not see any breakfast. Overall, if they could fix those issues, I would be happy to stay again.

The absolute worst hotel and staff I have ever came across!! Never ever again!

I did not like the smell that the room had, it was an unpleasant smell. I believe it came from the rug/carpet near the beds. Another thing was that the bathroom door did not lock and it kept getting jammed when you tried to open it.

I drove into this location is unsafe. I watch house keeping sweep the rooms verses using a vacuum to properly clean. What was advertise for rooms was not the how rooms actually looked. I do not recommend you waste you time or your money property has poorly kept conditions.

One of those properties that look like people actually live there. Old smelly rooms, cheap flooring that sticks to your feet. Random size and shape pillows, noisy, drug use on walkway to our room, banging on doors in middle of the night, screaming like someone is getting chased. The kind of hotel you think you would take a $40 ****** to. 190.00 per night is b.s I want to get a refund for my experience. But I don't know how to do that through *******... From now on, I'll pay the extra money to stay at a decent hotel. What happened to the $49 a night room at red roof?

Staff was great. Met several residents that are working and staying at the hotel.

The pictures of the hotel are false and taken when the motel was just built. The unit was dirty with footprints of shoes on the bed sheets. The partial carpet in the room was filthy, yes filthy. The noise level was very high due to *********ing next to our room, smoking *********, partying, and people going in and out of the room next door. Our car was hit on purpose by someone associated with the motel. The management wanted us out because we first went to the office to get a room, and then left and got the reservation at $56 through *******. The manager then wanted us out and proceeded to harass us, sent people to hit our car, and placed us next to people who she knew were problematic. The hit to our rental by a friend of the manager was $1700 in damage. They wanted us out and the manager did everything in her power to force us out because she didn't like that we were paying $56 instead of the rate that she had given us at the counter. The place was filthy, full of shady characters hanging outside of their room and talking loudly and aggressively and smoking *********. It was the worst experience ever, the manager is evil and sent people to intimidate us. I would not wish what happened to us to my worst enemy. The manager is a dangerous woman who should not be working with people, let alone in a hospitality setting. I was standing outside when a friend of the manager came to me and allowed a huge pitbull to corner me in my car and refused to move.

Floors dirty dead bug on floors had to wear shoes entire time, bathroom not clean blood on shower curtain, bed uncomfortable, wifi not working whole time.