Usuario invitado
12 de octubre de 2021
Our experience at Valverde was doomed before we even arrived. Valverde Eco Hotel (as it's called outside of TripAdvisor) was recommended as accommodation for a wedding that was happening less than a km away. It was the more cost-effective of the two recommended hotels, though not by much at R990 a night. I booked our accommodation a month before the wedding date. I mentioned in my booking that we'd need to be checked in early (10:30am) since the wedding itself started at 11:30. I didn't hear anything back, so assumed this wouldn't be a problem. The day before the wedding, I received a phonecall informing me that check-ins were at 2pm, and that they wouldn't be able to check us in before 12 at the very earliest. This immediately put me on edge. After some back and forth, and enquiring as to why this was suddenly a problem when I'd requested early check-in a month prior, I was assured that they would find a way to check us in or at least store our belongings at 10:30. We arrived on the morning of the wedding, and our room was ready for us. What a relief! All that stress for nothing. We made our way to the room and that stress returned. The room was tiny. It advertises on their website that it has a sitting area, but what it means is that it has a corner where the tray of tea and coffee is stored. No one could comfortably sit there. But this was not even our biggest concern. The room had dry wall that didn't reach the thatched ceiling. This meant that we couldn't talk above a whisper without being heard by the neighbouring room or anyone standing in the hallway. Certainly not what you want in a room that you've paid almost R1000 for. We got ready and left for the wedding, stopping for coffee and muffins at the entrance stall, which were lovely. On our return at 6:30pm, we were hoping to head to the restaurant for a light meal. I tried to call reception to find out if the restaurant was open (as Google said it should be), but got no answer. I went down and tried to find a security guard, there wasn't one around - though an armed response person informed me he'd gone to deal with a problem at the other side of the hotel. I found the restaurant after some searching, and it was closed. Around 7pm I found someone to ask about this, and they said that because there had been no bookings, they'd closed for the night. At no point had I been asked if I wanted a booking, or advised that one needed to be made. I asked if there were any restaurants nearby, and was told that there was only a service station. Thank goodess for trusty Google helping me to find a restaurant for dinner 12kms away. After dinner, we returned and turned in for an early night. We needed to leave at 5am the next morning to drive back to the Eastern Cape. We turned off the lights, and found that the half dry wall meant that the hallway light shone through at all hours. Hardly ideal. The foam mattress wasn't the most comfortable, but we managed to finally fall asleep. On waking at
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