Cole
26 de noviembre de 2023
I don't like writing bad reviews, but... The first night we got in around 1am so we went straight to bed. We got up early the next day for Thanksgiving, so we showered, left, got back late, & passed out again (didn’t spend much time awake in the room). The next day we found the toilet would not flush properly. Called the front desk (no one answered), so I had to walk up there to let them know whats going on. After 30mins I had to go up there again which then they go housekeeping to look at it (they couldn't figure it out but said it was okay) and the toilet kept doing the same thing. Then we found blood stains on out comforter, so at that point we just wanted to go. We found another place to stay and I started loading stuff up in the car. The front desk guy asked if we were checking out & I said yes, but I needed load stuff up (this was at 10:15am). Walking back to the room I found the klroom key was disabled. Luckily my wife was in the room still so she could open the door. We grab the last of our stuff & headed to the front. I asked if he disabled the key when i walked out to the car and he stumbled around saying it auto disables at 11am. I had already paid for that night as well, so there was no way the key should have not worked. Then he asked if we had to get a new key because we lost the other one which wasn't the case either. Honestly it was just very frustrating letting the staff know what was happening (it being shrugged off) & then being locked out of the room.
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