Inuvik Capital Suites

Comfortable place to stay though it is more tired than when I was last here in 2016. I did ask for garbage to be removed after a week but this didn't happen, in fact there was no housekeeping for my 10 day stay.

We were scheduled to stay here on our way to Tuk. We booked almost 4 months in advance. Before we booked, we called to make sure they would accept our service dogs, we were told it was not a problem. Fast forward to the night before we were to be staying there. We get a phone call from the hotel stating that they just noticed that we were bringing dogs and that they are not a pet friendly hotel. We explained that we had called, we also explained that they are service animals. We were told it didn't matter, they were not pet friendly, end of story. We asked about the laws in Canada in regards to service animals, and were told that she had no idea what the laws were, but this is their policy. Later that evening they sent an email stating that they were completely booked and would not be able to honor our reservation! Of course this left us scrambling for somewhere to stay since we were already on our way. Would never recommend someone to stay here.

We entered our full suite to find 2 fans were operating to circulate extremely hot air, air conditioner wouldn't turn on, replacement stopped working in the middle of the night, room temp was 96 when we woke up exhausted. Broken mirror, and hand rail in tub, no phone. Corporation should be ashamed of themselves, leaving their employees with an outdated, poorly operating hotel that is ill equiped to offer proper comfort to clients. Manager was sorry but her hands are tied. Would have gone elsewhere but everything was all booked in the area.

This a good quality hotel. Centrally located, friendly and accommodating staff. We rented a suite with a kitchen and it was equipped with everything we needed, there’s even a bbq on the balcony! The only reason I’m not giving it a perfect score it the light switches were dirty and some hairs on the extra pillows in the closet but everything else looked clean.

We were here in late July. Not much to pick from in town. Very unfriendly (surly) staff and our room was unbearably hot with no way to regulate the temperature other than a freestanding air conditioner in the bedroom which didn’t help the rest of the suite. We were on the first floor so we weren’t comfortable leaving the screenless windows open. The blinds in the bedroom were broken so we had 24 hour daylight streaming in. The toilet paper holder was broken and surely housekeeping noticed it because they set the roll on the vanity. Coffeemaker was limited to one Keurig pod per person, so if you like more than one small cup you can bring your own or get charged for extra. Ridiculous. If I were to return to Inuvik I would look elsewhere. Not the hotel’s fault, but if you’re in town on a Sunday there are no dining options but there is a grocery store.

Overall, our two night stay in a studio suite was okay. In the north, because so many streets are not paved, like with the parking lot of this hotel, the lobby floor, stairwell and hallways were very dirty. The gentlemen working at the front desk was disinterested and not friendly. At checkout, the ladies at the front desk were friendly. Our unit was missing several items relating to the kitchenette, cutlery, dishes, etc. They did bring us an extra pillow when requested and they did come up with glassware, but we had to get it ourselves at the front desk. There weren't a lot of plugins in the room, so charging up our devices meant a lot of juggling. Because it is an all suite hotel, we did notice some cooking smells. Otherwise, we were very happy with the downtown location. Some rooms overlook the outdoor smoking area, and so opening windows wasn't an option despite the heat.

Inuvik Capital Suites advertizes having special Aurora beds -- and this was the most comfortable hotel bed I have ever slept in. The location is withing walking distance of the Igloo church and most recommended sights and restaurants. Full kitchen and bathroom, with comfortable bathtub. There were some housekeeping issues, I assume because of the post-Covid help problems. Shuttle service to the airport before 7 pm.

I stayed in many hotels n. Never recieved such rude service. I did not feel welcomed. Cold room. Room is dusty af which triggers my allergies. No wifi. I would not stay again until things change......

H3ll from the start. Not sure where to start, it wasn’t a pleasant check-in. My husband and I went in before my family to checked in. The employee that checked us in didn’t seem right, I honestly thought something wasn’t right and more we stood their you could tell she was under the influence. Even though there was a plastic barrier you could smell alcohol from the employee. You could tell the way she spoke and the way she handled the computer and the conversation on the phone (slurring her words). We were tired from the long drive, once we got to our room we noticed the floor was dirty, blinds were broken. The dresser drawers were broken and dirty but decorated with stickers. One room had the portable A/C that didn’t work. We were told that the room we booked will have two bedrooms plus a couch that had a pullout bed . All the reasons we booked this room. Well the lady at the front told us we have to pay for two extra beds to be brought up. We had no choice or one of our boys will be sleeping on the floor. We did have a kitchen unit but the dishes, pots n’ pans were so filthy that mould was all over one of the pots. So here we are my mom and I started to clean the dishes. Thank god my parents always come prepared with everything for a road trip. The laundry facility was dirty and had no choice to use it. We mentioned to the front desk the next day of our observations, the lady didn’t seem surprised of her coworker from the night before. We told her that her coworker was cleaning one room for couple hours but to call her personal cell if needed. Sad that we came to this. We also got locked out for little while because the lady was still cleaning that one room. We had to get family to come open the lobby door.