Cleopatra Luxury Resort Makadi Bay

這是我住過最差的五星級酒店。房間裏有蟑螂一樣的蟲子，類似於電影裏木乃伊裏拍出來的那種蟲子，還是很可怕的。跟前台説後。前台經理居然跟我説這是正常的，換個房間也不能保證沒有，因為這是在沙漠。很無語。我住在裏面直接來噴殺蟲劑。最主要的是服務態度很差。

A very welcoming massive resort with lots to offer. It's in a very secure compound. The resort staff are very helpful from taking luggages from/to transfer coaches, taking it to room in an electric buggy. Reception staff are helpful - especially Mohammed, who helped with Uber taxi for local travel. The Uber driver rates are agreed in a chat - Mohammed helped me in deciding what's a normal rate. We also get packed breakfast during long trips. There is a separate restaurant for late dinners from 10:30pm - this was really helpful for late arrivals. The main soko buffet restaurant has wide variety of meal and dessert options. Each night has a themed dinner. Soko staff Sherif and the playful Mohammed Osama, looked after us very well. Our rooms are cleaned and beds made everyday by the hardworking staff. We even had a swan towel design laid out one day. We enjoyed archery - we are newbies and the staff taught us well. My son had a free 20 minutes tennis coaching - who was excellent. We enjoyed the heated outdoor pool. There are 8 pools! and different relaxing lounges in some. The bartenders come and get you free drinks. We enjoyed cocktails and coffee. None of the staff asked for any tips or money. If you say no to spa or other tours they don't bother you. Evening entertainment, darts, beach tennis, gym, snorkeling through water sports team by beach, shops within resort(overpriced but need to bargain hard) are other facilities we used. Beach also had well laid out beach beds and shelters. The only thing we found lacking was the lack of WiFi in the rooms. There was WiFi in the reception or by the beach/ beach bar only. Also the rooms could do with a socket near the dressing table for the Mrs. There is also an ATM near reception to withdraw Egyptian pound. The limit varies depending on the machine ~ 10000 LE per withdrawal Tip: We purchased eSim to access internet in the room/elsewhere.

We really enjoyed our time at this hotel. The beach, restaurants and everything were really good. There was a waiter in the restaurant called Hazem. He made our holiday really different and beautiful. He was very friendly and always smiling.

Mr. Peter Van Lieshout I need help because I have a simple situation that Giuliana Bastianello and Galina Bukataja cannot solve correctly. I need an extra bed in the room I have reserved. The ladies have my email address. With great respect Flori Crina

Escape to the hotel for a 5-star experience that will leave you mesmerised. With its private beach, impeccable service and luxurious amenities, vibrant and engaging kids club. As for the culinary experience the resort has delicious and varied food options. The entertainment team at the hotel is truly exceptional. They bring energy and fun to every activity, ensuring guests have a memorable experience. The team is simply outstanding! I tried flying yoga classes and I fall in love with it. Thanks to Daria. A big shout-out to this talented team for elevating our vacation experience to extraordinary heights!

Very friendly, good array of high quality food. Good pools. Guests predominantly German, but all are catered for equally. Amazing house reef, very easy diving, ideal for beginners even kids, they will take from 8 years old. Saw octopus, wrays, turtles on multiple dives all in less than 5m and 50m from the entry point. Everywhere very clean. Will definitely be back soon.