Doraine
2 de marzo de 2024
This hotel in High Level is a thief. They take a booking and then refuse to honor it leaving the traveler out in the cold. They lie about whether the payment was processed and then turn the traveler away without any reason. When the booking agents inquire as to the reason - they lie. They take your money, refuse to give you the room and refuse to refund your payment to you. Sounds a lot like theft to me and I think they should be charged.
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