Flamingo Premium Cat Ba Beach Resort

¡Muy divertido! Onsen! ¡RV! ¡Desayuno! barra del cielo! ¡Piscina! ¡karaoke! ¡Servicio! Me encantó nuestra estancia tanto. ¡Lo recomendaremos y volveremos!

¡Hay muchos lugares para jugar con los niños en el hotel! El buffet de desayuno es delicioso, pero da asco que la gente lo toque con las manos.

Hermoso. Lo recomendaría como una base ideal para viajes y estancia en cat ba

Tuvimos una estadía muy agradable en el hotel, por lo que la extendimos por 3 días. La vista es un sueño. El desayuno también es muy recomendable. Todo el personal fue muy amable y servicial. Nos sentimos completamente cómodos.

5 star hotel in catba island , they have very clean rooms and you will be spoilt for choices with the amount of facilities that they have. Gym is very well equipped , and the breakfast and dinner buffet is great. They have both indoor and outdoor swimming pools for the different seasons of the year.

This one is a bit of a mixed review. The resort is beautiful and the location is great. There is plenty to do on site, although all of it will cost additional money, which isn't unusual. This was off season, so not as much going on and many areas were closed, which doesn't bother me much. A policy that really affected my attitude was their water policy. I was told that we were only allowed 2 bottles of water per day. If we wanted more we could have them, but then wouldn't get any on the following days. I have no arguments with this, but it made me think twice about spending additional money for activities at the resort. Just my two cents, it may not be the best policy to create good will with guests.

Very nice hotels. Very clean, nice breakfast, nice beach, excellent sauna facilities. Would like to stay here again

This hotel the beach view and mountains very beautiful also good service too

Lets start with the basics. Flamingo Rerort Cat Ba cannot be considered as a 5-star hotel. Yes, its built at an ideal location and some of its facilities look amazing but there are several issues to be resolved in order for it to be considered a top notch resort. From a 5-star hotel visitors can usually expect: - Provisions such as laundry bags, cold water and perhaps different drinks options in the fridge (especially at a tropical desitnation), an iron and an iron board - A place (bar, market) where you can buy things (food, drinks, other necessities) - A business centre or at least some quiet corners with desks where people that need to work can set their laptops - Prices that are more expensive than outside the resort but not a rip - off - English speaking customer supprt and reception agents and managers - Reliable and fast problem solving Well, you guessed it right....Flamingo Resort Cat Ba doesnt provide any of the above!!! And many other things that might escape my memory now after a disappointing 2-day stay there. The worst part of our stay was using the laundry service. After calling the reception using the room phone device three times to request a pick up (there were no laundry bags in the room), i had to go to the reception myself. They returned the clothes the next day with oil stains. Upon complaining to the reception they promised a resolution. Which never came. I had to use Trip.com customer support to get some compensation because you guessed it right: THEY FORCED ME TO PAY FOR LAUNDRY TO LET ME LEAVE EVEN AFTER TWO ITEMS OF CLOTHES WERE DESTROYED BY OIL STAINS. In summary...Flamingo Resort Cat Ba is built in an amazing location and has access to three nice beaches. However, they are not exclusive and they are open to public. it means they can get very busy. If you dream about relaxing on a sunbed drinking something, that aint gonna happen either. Tehre is no bar or service people to get you even water. You need to go to reception (which is 10-15 min walk from 2 of the three beaches) to get a bottle of water or a beer. Dont let the photos deceive you. The place isnt the heaven it promises. It offers basic services and amenities that you pay 2x or 3x than other similar resorts in the area. I would recommend you avoid it if you are looking for a luxury resort