Usuario invitado
31 de enero de 2023
That old saying 'sounds too good to be true' actually rings true with our experience at this property. We should have trusted our instinct so partially our fault. So we booked the room online. Photo's looked good, place looked clean and reviews were overall quite good. We arrived and were told we actually booked a room upstairs from the pub on the opposite corner apparently. Obviously an overflow situation for sucker traveller's. That's okay because it was cheap and we're open minded after all. Open minded that is until we saw what we booked....apparently. No photos of this room on the website so somewhat misleading. Very misleading actually. To describe this shoebox sized, putrid at first sight, 'pay by the hour' looking room as horrid is an understatement. Back to reception we go and it turns out we can pay an additional fee to stay in the property we actually booked. Worth noting if you book to stay at the Astor you could potentially end up sleeping upstairs Tattersall Pub across the road. At this point we're told we couldn't cancel and get a refund because we booked online via a 3rd party. Sorry gents, my partner is a hotel manager of 35 years and we call BS but anyway we pay the extra money and get a really shabby alternative but a huge improvement on the pub room. Our faith is now somewhat restored until that is we head to the supermarket to grab a few supplies, arrive back only to find 2 male strangers sitting on our beds. I'm not kidding. They were upset that we walked in on them and had even moved our luggage to make way for theirs. So back to reception we go. 15 minutes later we were literally instructed to remove our bags and proceed to 3rd attempt at finding a place to stay, coincidentally an upgraded room. Awesome, we can finally settle in for the night. Nice enough room sure. Obviously recently underwent some upgrades. Wreaked of fresh paint, new carpet, fitted out with cheap furniture, some quirky modern touches, original circa 70's bathroom mostly but it was an upgrade so we'll take it thanks. Quickly learned can't put feet on the new carpet because it was riddled with ants travelling in via the carpark. Anyway, if it sounds too good to be true, trust your instincts and if you need to stay in Goulburn, avoid this property at all costs. You're welcome
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