Golden Residence Hotel

Staff were friendly and always helpful. Pillows could be improved and toaster added to the kitchen area. Food was delicious.

The position the hotel so close to the spectacular coastline was great. We were in Block B on the sixth floor in a sea view apartment. It was really spacious and very clean and modern. Watch the sun go down was amazing. Breakfast was varied and plentiful. Bring on holiday a 10 am slot was perfect for us. The pool was clean and never too busy and we could always get the beds we needed. Local restaurants were great and cocktails at the end of the night in the hotel bar were a great way to relax. The staff were really friendly and helpful both at breakfast and reception. It’s a good 40 min walk into Funchal centre which we found no problem as the views were fab. The regular buses - right outside the hotel were frequent and only a couple of euros. The aero bus was only 5 euros and a lot cheaper than getting a cab. Also just outside hotel. I would highly recommend the Golden residence.

In a great location if looking for somewhere a bit quieter but still with amenities in walking distance. Block C is the most convenient for the pool, bars and breakfast. Lovely stay and we wouldn't hesitate to return.

Location moderate, access to beach not optimal. Own car best way to move around in the island. Pool towels is a good thing. Food is moderate, dinner buffets not worth of the cost. Breakfast quite ok, some more variety would make it better. We had 2 rooms combined and air condition worked only one of them. Room keys stopped working 2 days before staying time and access to garage likewise as the door worked with room keys.

Pros: 1. Location allows for nice sunsets 2. Breakfast buffet is good Cons: 1. Rooms are quite dated and not reflective of what a 4 star hotel should provide 2. Service can leave you feeling unappreciated 3. Shower randomly changes temperature from comfortable to scalding 4. The resistance training options in the gym are quite poor, even by hotel gym standards

We enjoyed staying at golden residence. Location was great, breakfast bar with lots of different options available, housekeeping was excellent. Although recenption staff were friendly they wouldn’t provide any information unless you ask them and I think hotel is missing some kids entertainment when we had heavy rainy days.

This place would be five stars, but had a couple of issues that knocked it down to four. The 11 days we were there the room air conditioner was not working. It was never mentioned at check in, but we were told about it after asking questions about how the AC works. The other issue is noise. With no A/C you have to leave the window open. There was a lot of construction noise from various properties that are being built around it. There was also a lot of noise from dogs barking in the building next door to the Golden Residence. Other than that, this would be a good place to stay.

The air conditionning system was out of order for the whole A block. It was hot in our room. The staff provided us two fans. Elevators are slow. Breakfeast buffet is excellent. Staff is smiling.

Everything is good, staffs are helpful. My 1st room was at the top floor (sea view)and you can felt the heat like the sauna room but they gave me a small fan for my 1st night because they said they are still fixing their air conditioning. I couldn't sleep that night even though the balcony door and wundows were opened. My room just facing the main road and the traffic woke me up at 5am. They agreed to change a room for me which facing another side (partial sea view). I don't like the old lady receptionist said that the others who stsyed at the top floor like me have no complaint at all. It showed that i sm the only one who complaint to them. Excuse me, I am not them, I paid for my entitlement,your hotel clearly stated that with air conditioning and that'swhy i paid more for this. No air conditioning with 26*and sorry i can not sleep with this heat! She was "trying" to be nice to me but i can felt her " rudeness".I asked her where's how to go to the beach and she just said "go up there and turn left and you'll see"but my family and I had been walked for 15 mins still cant find the beach and i have to use my google maps to help (a small narrow way which you will not notice). But other staffs were very nice and friedly. The hotel is provided breakfast and i have read many reviews said their breakfast is nice,yes but almost every day are the same. I like this hotel a lot but I wont stay during the summer holidays until they have fix their air conditioning.