Sheraton Erie Bayfront Hotel

Lo único bueno de este hotel es la ubicación. Aparte de eso, la habitación tenía muchos problemas. Definitivamente no vale la pena el precio.

too noisy in the 3nd floor. I can hear someone talking (maybe hotel staffs) easily.

Very nice hotel with a nice hottub but a smallish pool. The on site restaurant and atnosphere were top notch. The setting was great, right on the lake but a bit far from Presque Isle. Overall, this hotel comes highly recommeded.

酒店很不錯，，，，

Arriving at this property there was no dining area available. There was no mention of construction prior to reservation. Was woken up at 830 am with the entire room shaking when I called down to the desk to ask for a working iron board I told the front desk clerk about the noise and she told me that there was work on the third floor, I was on the 5th and felt like it was in my room. She did apologize, but it was totally unacceptable. I want to be compensated for this. I traveled from Boston to Cleveland to Erie for a wedding. I was only there for 1 night and it was not to my expectations. I would have stayed at a different hotel had I known.

Renovations were in progress. The hotel restaurant and bar were closed. The room was okay, the windows and heating unit were dirty. Charged an extra $15 to use their parking garage with no other parking available. The shower floor looked dirty as if wasn’t cleaned or rinsed well. Definitely overpriced for the condition and lack of in house amenities as advertised (bar and restaurant) that were closed. The extra expense of the unattached parking garage is just greedy and unnecessary. The view would have been nice if the windows were clean.

The room was excellent, but our check in process was not great. I had booked a double queen room and upon arrival, they sent us to a king room. When I returned to the front desk, they said they didn’t have a double queen room and could get use a roll away bed for the king room. I explained that this was unacceptable. We had just driven 3.5 hours, it was late, and we had to get up early for my child’s athletic competition. They then magically found a double queen room. I am not sure how you can book a room, but they don’t actually hold the room. I am thankful they rectified the situation, but it shouldn’t take a rise in my blood pressure to do so.

This is our second time staying at this hotel. Lake view is beautiful, property is renovated, comfy bed, beautiful shower. Staff is very nice and attentive. Stephanie thank you! The only negative for me was the loud noice coming from the bathroom vent, it woke me up couple of times during the night. Otherwise it was a great stay!