Usuario invitado
31 de enero de 2023
At the start of our journey of the nc500 we were saddened when we went to check in to find out our booking was not honoured, despite all our paper work . After an hour, Gavin was finally convinced that it was their mistake and hugely embarrassed. However his partner throughout this time did not want to engage in reading their email confirmation and the fact full payment had been made, she was very rude. This was reinforced as we left the property with our deposit returned when during the time in the kitchen it was clear our booking would not be honoured even though we had an email from the b&b themselves. We were left to leave the property unescorted, and had to find our own alternative accommodation at this late stage in the evening. We were pretty shaken up by the ordeal, as a result we would not recommend this b&b to anyone. This is a measured response 3 days after and the benefit of having excellent b&b,s as we continue our trip.
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