Brigitte
28 de febrero de 2024
Overall, we are happy with our stay. However, there were some glitches. We booked this hotel because of the free airport shuttle. When we arrived at the airport, I called the Front Desk 3 times to ask them to send the shuttle; there was never an answer. It was a coincidence that the shuttle showed up. The shuttle driver was extremely helpful and friendly and went above and beyond. We left one of our backpacks at the shuttle stop and he helped us by driving us back and retrieving the backpack. The hotel was very clean and within walking distance to a nice restaurant. Our room was clean and nice and the bed very comfortable. The TV was not set up and we had to call maintenance to help us; there was a phone in the room; however, when we tried to call the Front Desk, we found out that it was not working. The breakfast the next morning was outstanding and made up for some of the glitches. In closing, the shuttle driver and breakfast staff were outstanding. The Front Desk clerk working that evening needs to be told to answer the phone.
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