Sonesta Select Chattanooga Hamilton Place

This hotel should be avoided. The interior had new carpeting and new furniture it smelled clean and it looked good the pool looked good however it wasn't in service. The staff on the other hand. The woman who checked us in looked like she worked at a convenience store. She had no identifying name tag or uniform. she's just sitting there on her phone when we came in. She acted like she did not know how to check us in we were worried for a moment. Then we asked for a roll away and she said she'd have to check. we got down to the room and it wasn't so bad. The room seemed to clean except for mold around in the bathtub shower area. The bed's are not so comfortable the pillows were terrible! So we went back down to see what was taking so long with the rollaway, and found out she hadn't even gone to look yet. Then she said she didn't have any, okay. When we were checking in she did not explain to us about breakfast or instructions to the room or anything about internet anything. She gave us our keys told us it was around the corner park on the other side. We did not feel safe at this hotel as going into the hotel there were some men hanging out in front and when we got inside there was a security guard eyeing us with suspicion. In the morning when we went to check out we expected a continental breakfast like it said on the website. What we got was a nothing. They told us it was a grab and go, but then when we asked where it was at the woman at the desk said oh I don't know I don't

We loved staying here and will return again. It was quiet and convenient. We walked to a restaurant foor dinner. Definitely will be oir Chattanooga go to.

If we pass through Chattanooga again while traveling we stay here. Great location, clean and friendly staff.

Great place to stay whether it's only overnight or for longer. The room was spacious and very clean. I really enjoyed a regular indoor hallway door AND a sliding glass door leading to the outdoors. The only issues I had were the printed tv guide and the tv remote. The guide did not match what was on the tv, I never found ESPN. The remote was odd, the buttons had nothing showing what each one did. After some experimenting, i finally figured out volume and channel control. Yes, I would recommend this place as somewhere to stay and I will stay here again when I need a room.

Friendly staff, nice clean rooms, good location, excellent value. The shower was probably the best motel shower I’ve ever had.

I love this property however this time was a little concerning. My room upon entering was really smelly. The residents next do kept slamming the door all night. They were running up and down the hallways. The hotel keep attempting to charge my card after I had fully paid. The need to offer breakfast when you stay so long. Last but not least there was resistance that were smoking ***** near the back area of the property. They were so out of it that they left there car door open and there cell phone outside on the ground.

Asha(spelling may be incorrect) at the front desk was wonderful! She was so friendly and made the check in process easy. All in all it was a great stay!

Loved this hotel, would be great for a longer stay, rooms are unique and comfortable, set up very functional and love the outside doors to the courtyard, very pet friendly as well. Highly recommend