Hilton Garden Inn Blacksburg University

參加兒子畢業典禮，酒店價格偏高。1500元每晚，住了兩晚。外部環境還不錯，房間一般，晚上基本沒有服務。Wifi 不是很好用，開騰訊會議，效果很差。早餐有蒸蛋，培根，麪包，果汁，很簡單。

在攜程上預訂國外酒店非常方便

Great hotel-and enjoyed a lovely meal by the fireplace in the lobby. Service by Austin and Lori was fantastic! Delicious and all was made to order! We also enjoyed a swim in the pool, a walk to the farm animal Pasteur, and some great TV on our huge hotel television set. Soooo relaxing and fun!

Quiet and as expected from a Hilton. Used some wipes to wipe down smudges from doorknobs , light switches, and around bathroom, but I do this in any hotel. Slept great. Very friendly check in and check out experience. Great location.

Heidi and her staff did a great job with our banquet and accommodating our group. She made it a great experience, comfortable and went above and beyond to help. She was a pleasure to work with. We appreciate her and her staff helping any way they could.

I would like to personally thank each and every employee at the Hilton Garden Inn Blacksburg for delivering outstanding service but there is one employee, Heidi Woodring, that was superior in her role as Assistant General Manager. I gave my daughter and her boyfriend a gift certificate for a two night stay at the location as a Valentine’s Day gift because the boyfriend is in the Navy and leaving for a 9 month deployment, which is his second in 6 months. It was very last minute and they forgot to take the hard copy of the gift certificate with them. Upon arrival, the front desk staff and Ms. Woodring did everything possible to help these two young people enjoy their last few days together, regardless of the fact they needed the actual gift certificate. After a few emails and calls the issue was immediately resolved by Ms. Woodring. All I can say is thank you to the General Manager for hiring an outstanding AGM. Ms. Woodring understands and delivers SUPERIOR customer service. I wish all people in the customer service field had her understanding, caring and compassion for their job. You are very blessed to have her and give her a raise! She sets the bar very high and we should all strive to meet the expectation!

Staff was wonderful. Polite, friendly and very helpful. After a long day of driving, bring greeted by a smile goes a long way.

I really liked this hotel. Very clean and the building seems to be very new and well maintained. The staff was really nice, friendly and professional. I will stay there again the next time I visit VT. Thanks!

Great hotel! It was cozy and beautifully decorated for Christmas. The staff was helpful and friendly, and the room was clean and comfortable. Would definitely stay again!