Renaissance Birmingham Ross Bridge Golf Resort & Spa

Amazing hotel. It is absolutely beautiful. So quiet the only noise we heard was other guests slamming doors. We had a few hiccups but the manager was absolutely amazing and responded quickly and made up for the issues we had. Let’s talk about BROCK . OMG the food was absolutely amazing the cooks are amazing they know what they are doing and the love they put into their food is amazing. Have the buffet breakfast it leaves you extremely full content and wanting more. The waitresses were awesome so friendly and attentive. 5 stars ⭐️ all around

I was thrilled to receive a gift card from my family for this visit to the Spa at Ross Bridge. We were booked for Saturday morning so we enjoyed the whirlpool in quiet and the womens lounge before our services. After our services the whirlpool was to crowded for anyone else and was very loud. So went and showered to prepare to leave. The locker area was crowded, loud and not enough supplies, blow dryers etc for everyone. Maybe it’s best to go another day of the week (not Saturday) or ask about crowd before you book it. I was disappointed overall but really enjoyed our early arrival (9 am) when it was calm, relaxing and all towels, etc available.

We went one night for our honeymoon because of how nice it had been in the past. The bed was hard as a rock, the hotel was under renovation (no discount though) scaffolding everywhere outside to includ walkways, one restaurant closed for Reno. Rap being played at the pool so not relaxing, And air conditioner in room did not work well put it on 63 but was sweating all night and usually I am freezing at 63….So disappointed. Really wished I would have stayed elsewhere. For the price of the room It waaaaay below standards definitely not a 5 star experience.

It's been 11 days since my daughters wedding at the Renaissance Ross Bridge and resort and we are extremely disappointed in the treatment we received and the rooms we booked for our stay. We arrived and checked in at the front desk. As we proceeded to our assigned rooms we found they were not cleaned or ready for our stay. We were then assigned different rooms and discovered the toilet in our room was not working,no shampoo in the shower and only 1 towel. I reported these issues 4-5 times to the front desk and got no satisfaction. We had to use the facilities in the other rooms we had booked for family or the lobby restrooms. I left several messages for the Front Desk Manager after we checked out and have not received a call back. After spending a small fortune on this venue, it's apparent Ross Bridge Management or Marriott does not value their 20 year BONVOY Platinum Members. My other daughter is getting married next year and I will NOT even consider this venue for her wedding and will NOT recommend The Renaissance Ross Bridge to anyone. This facility is over hyped and is NOT a premier venue in Birmingham. There are plenty of places in Birmingham that appreciate their customers and value their business. The arrogance displayed by Ross Bridge Management is appalling and extremely disappointing. What was supposed to be a joyous celebration turned to anything but that. As of the writing of this review I still have not received my Marriott reward points.

The area was beautiful. The food was delicious. Accommodations were top quality . Me and my husband will definitely be back.

An amazing resort! The staff is friendly and accommodating. The rooms are rennovated and among the cleanest rooms we have ever stayed in. The dining options are good. Leticia at the bar was so friendly and provided great service! Very quiet. Beautiful scenery. We hope to visit the resort again during the summer.

The hotel and grounds were kept wonderfully, but there was no prior notice that a new pool area was being built. There was constriction happening even on the weekend and we were directly facing it. Otherwise the rooms looked recently remodeled and the golf course, magnificent. The breakfast and dinner were both great in the hotel restaurants and the surrounding area is very walkable.

The Renaissance is amazing property, from the decor to the food, beds and the views. The Spa is comforting and very accommodating.