Michelle
29 de enero de 2024
I have stayed at a lot of Best Western’s and this was my most disappointing. The bed and pillows were uncomfortable and whilst the bathroom had been fairly newly refurbished, the design of the bathtub/shower meant that the side of the tub was very high to climb over and the shower head was mounted quite low. I am 5ft 8 and found it only just high enough. A taller person would struggle to wash hair easily. Towels were small, and low in quantity. The smell of popcorn from the bar area was overpowering and overwhelmed the whole hotel. Breakfast was not well stocked and was understaffed. We were unfortunate that we had some very inconsiderate and noisy neighbours near our room who kept us awake with loud music, doors slamming and wall banging through the night. Despite repeated calls to reception at 11:30pm and 1:00am not much was done and as a result very little sleep was had. We were in town for my son’s tumbling competition and this was not the preparation we needed. Unfortunately, we won’t be staying at this hotel again.
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