Candace
29 de diciembre de 2023
We wanted a quiet yet wonderful Christmas so we booked the club level for our stay. Every person we met was extraordinary! LOVELY! Tiny hiccup, I had an 9am spa appointment on 12/16 and you are told to show at 8am. At 8am many of us were ready to check in. Three people were available for check in. Instead of helping all of us first, 2 of the 3 staff, checked in and served people who didn’t have appointments that wanted to get in. THEY ALL got in prior to us and were enjoying the facilities long before us. It just seemed a little tacky. The spa and services were fantastic, just that tiny issue.
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