Sara
20 de noviembre de 2023
While checking in, the staff was nice to find us a pet-free room (hotel allows pets but child has allergies), but upon settling into our room noticed multiple dirty areas, including old urine on the toilet, black hairs on the bathroom floor, sprinkles (cleaning product?) on the bedsheets and a dime-sized brown-red stain on the comforter. I reported these to the desk and they promptly switched our room, which was more satisfactory and we appreciated that.
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